Privacy Policy

Privacy Policy

Introduction

Welcome to http://collision-repair-downtown.dentrepair-talk.com (referring to our company as “we” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, and other jurisdictions.

Scope

This policy covers all aspects of our website (http://collision-repair-downtown.dentrepair-talk.com), mobile applications, online services, and products offered by the Company. Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, as these have their own privacy policies.

Processing Activities

This policy outlines our practices when users:

  1. Use our registered user accounts and services.
  2. Visit and interact with our websites.
  3. Communicate with us via email, phone, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, such as cardholder name, card number, expiration date, CVV/CVC code.
  • Financial Information: Bank account details and other financial records for billing and transaction history.
  • Purchase Information: Records of products or services purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and advertising IDs.
  • Location Data: Geographic coordinates and location-based services data provided by your device when you interact with our services.
  • Feedback and Reviews: Comments, ratings, and reviews you choose to share with us.
  • Social Media Information: Data from social media platforms when you connect your accounts or use our social media features.
  • Product Information: Details about products you browse, view, or purchase on our site.

We obtain this data through direct user input, interactions with our services, and automated tracking technologies, including cookies (explained in the next section). Additionally, we may receive personal data from third parties who assist us in providing our services, always adhering to their privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and services, such as session management and security.
  • Preferences: Remembering user preferences for a personalized experience.
  • Analytics: Providing insights into how our website is used, helping us improve its performance and content.

Users can control non-essential (tracking) cookies through our Cookie Manager, allowing them to customize their cookie settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes are no longer applicable or required by law, we delete or anonymize the data. The specific retention periods vary depending on the type of data and its use within our services.

Security Measures

The Company has implemented robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the “Contact Information” section, and we will take immediate steps to rectify the issue.

Your Data Rights

Depending on your location, you may have specific rights regarding personal data, including:

  • Access, rectification (correction), or erasure of your data.
  • Right to restriction (limitation) of processing.
  • Right to data portability, allowing you to move or transfer data easily.
  • Objection to the processing of your data for specific purposes.
  • Right not to be subject to automated decision-making processes.
  • Filing appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests as quickly as possible and within the timeframes prescribed by applicable law.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this policy, please contact us: